We have also sold thousands of items and have had no unsatisfied customers!  You read that right; we have never had a negative review out of all of our orders.  We do everything within reason to make the customer happy.  Try us out and see for yourself.

2. 100% Best Price Guarantee
CaliforniaCarDusters.com guarantees low prices on everything we carry.  If you should find a lower price from a legitimate INTERNET competitor on an identical item we stock (including shipping, tax, rebates, etc), even if it's an "advertised special," we will meet or beat that price.  To receive your discount, please contact us at CUSTOMER SERVICE .  (This guarantee excludes closeouts, liquidations, store specific coupons or gift certificates, and clearance items.  We do not match Brick & Mortar stores as they have no shipping costs.).

3. Better Business Bureau
We are proud members of the Better Business Bureau.

4. 30-Day Money-Back Guarantee
We want you to be completely satisfied with every item that you purchase online from CaliforniaCarDusters.com. We offer a limited 30 Day Limited Money Back Guarantee returns policy.  Any unused, re-sellable merchandise in original condition and in their original boxes or packages may be returned for exchange or refund within 30 days of the order date.  The returned item must be in the original box with all paperwork. The item must be unused and untested. We will issue refunds for the product only. The customer will incur the expense of all shipping charges, even if the order was sent with freight allowed (Free shipping).   If Free Shipping or Discounted Shipping was applied to the order, all of our shipping costs (inbound and outbound shipping charges) will be deducted from the refunded amount. 

If the item(s) have been used or tested in any way, it can be returned if in a re-sellable condition and within 30 days from date of purchase.  It must be in its original box and all manuals, warranties, accessories and packing materials must be included.  Any items that have been opened or used will incur a restocking charge of 15% of the item(s) price.  The customer will also incur the expense of all shipping charges, even if the order was sent with freight allowed (Free shipping).   If Free Shipping or Discounted Shipping was applied to the order, all of our shipping costs (inbound and outbound shipping charges) will be deducted from the refunded amount.   

5. Fast Service
Our goal is to ship out all customer orders within 24 hours. In fact, 99% of customer orders are shipped out the next Business Shipping day and some are shipped out on the same day!

6. Privacy
We respect your privacy. We do not sell our customer information to any other company. We do not send out junk mails or email spams to our customers.

7. Secure Transaction
We utilize Secure Sockets Layer (SSL) encryption protocol. SSL protects customer information such as credit card numbers, names, and addresses during the exchange between your computer and our server.  All credit card transactions are processed through our SSL secure server.  You'll know the information is protected if the closed-lock symbol pops into view in the lower right- or left-hand corner of your screen while you are checking out.  You can also verify secure pages by checking the address or URL listed on the location bar.  If you spot an "s" after the "http" at the beginning of the address, you know that you're browsing in a secure environment.

We want to assure you that every purchase you make is a secure transaction. Once you are finished shopping and move on to our "checkout" area, you will be transferred to our secure server, which will encode your credit card information and deliver it only to us.

8. Responsible and Accessible
Our customer service department answers emails within 24 hours. Our goal is to answer all customer emails within the same day. If you have any questions or comments, please send them to CUSTOMER SERVICE .

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